Shipping · Effective August 5, 2026
Shipping Policy
What to expect when traditional and adaptive collegiate apparel makes its way from our approved suppliers to you.
Every Collegiate Apparel products may be produced and fulfilled by different approved suppliers. This allows us to offer traditional and adaptive apparel together while giving each product the specialized production it requires.
List of Services
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1. Where we shipItem Link List Item 1
We currently ship only to eligible addresses within the United States. Available destinations and delivery services are shown at checkout. We do not currently offer international shipping.
Certain carriers, suppliers or products may not serve every address type. If we cannot ship an order to the address provided, we will contact you and issue any refund required for the affected item or order.
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2. Shipping costsItem Link List Item 2
Customers are responsible for shipping charges. The available shipping method and cost will be calculated and displayed before you complete checkout. Shipping charges may vary based on destination, carrier, product type, package size, weight and fulfillment source.
Promotional shipping offers, if any, are governed by the terms stated with that promotion. Applicable taxes will be calculated as required by law.
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3. Processing timesItem Link List Item 3
Most products are prepared after an order is placed. Estimated processing times are:
Traditional apparel: 5–10 business days.
Adaptive apparel: 10–15 business days.
Processing time begins after payment is authorized and the order is accepted. Business days exclude Saturdays, Sundays and U.S. holidays. Processing time is separate from the carrier’s transit time after a package ships.
A product page or checkout notice may state a different processing estimate for a particular product, preorder, personalization or high-volume period. That specific estimate will control for the affected item.
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4. Split shipmentsItem Link List Item 4
One order may arrive in more than one package.
Traditional and adaptive apparel may be produced and shipped by separate approved suppliers. Products in the same order can therefore ship on different dates, use different carriers and generate separate tracking notices.
A mixed order containing traditional and adaptive products is not necessarily delayed if one portion is ready first. We may ship completed items separately rather than holding the entire order. The adaptive portion will generally follow its 10–15-business-day processing estimate even when traditional items ship sooner.
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5. Delivery estimates and trackingItem Link
When tracking is available, it will be sent to the contact information provided with the order. Please allow time for the carrier to activate a new tracking number. Carrier delivery dates are estimates and are not guaranteed by Every Collegiate Apparel unless we expressly state otherwise.
Delivery is complete when the carrier records the package as delivered to the address or location provided with the order, subject to rights that cannot be waived under applicable law. Customers are responsible for monitoring tracking and providing a secure delivery location.
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6. Addresses, changes and cancellationsItem Link
Please verify the recipient name, apartment or unit number, street address and postal code before submitting an order. Contact us immediately if a correction is needed. We will try to help, but we cannot guarantee an address change or cancellation after production or fulfillment begins.
Additional carrier or reshipment charges caused by an incomplete, incorrect or undeliverable address may be the customer’s responsibility, to the extent permitted by law. We cannot redirect a package after the carrier has accepted it unless the carrier offers that service.
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7. DelaysItem Link
Severe weather, carrier disruptions, holidays, product demand, supply interruptions, licensing holds and other events may affect processing or delivery. We will ship within the time promised or, when no time is stated, within the period required by applicable law.
If a material delay occurs, we will provide the notice, revised estimate, cancellation option or refund required by law. We appreciate your patience but will not treat silence as consent to an indefinite delay.
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8. Lost, missing or damaged ordersItem Link
If tracking shows unusual delay, a package appears lost, an item arrives damaged, or part of a shipment is missing, contact us promptly through our Contact Us page. Include the order number, affected item and relevant photographs when available.
We may ask you to confirm the delivery address, check the delivery location, allow a reasonable carrier investigation or provide information needed for a claim. We will work with the supplier and carrier to determine the appropriate replacement, refund or other resolution based on the circumstances and applicable law.
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9. Contact usItem Link
Questions about shipping or a specific delivery may be submitted through our Contact Us page. Please include your order number and “Shipping” in your message so it can be routed appropriately.
Turtlefox LLC, owner and operator of Every Collegiate Apparel
